Privacy policy

Last Updated: March 29, 2026

Match Point Tennis Cruise (“we,” “us,” or “our”), operated under the legal entity of Pickleball At Sea Group Cruise, provides curated travel experiences that combine Tennis programming, instruction, and cruise vacations (the “Services”). This includes our website, booking platform, communications, and all related offerings.

This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you interact with us, including when you make a reservation, participate in a cruise, or communicate with our team.

By using our Services, you acknowledge that you have read and understand this Privacy Policy.

1. Personal Information We Collect

We may collect the following categories of personal information: contact information including your name, mailing address, email address, phone number, and emergency contact details; booking and travel information including date of birth, travel preferences, reservation details, stateroom selection, and Guest information associated with your booking; payment information including billing details, transaction history, and payment confirmations, which may be processed by third-party providers; account information including login credentials, preferences, and communication settings; communications including messages, emails, call notes, and any information you provide when communicating with us; device and usage data including IP address, browser type, device information, and how you interact with our website; and media content including photos and videos captured during our cruises or events in which you may appear.

Certain information we collect, such as date of birth and travel-related details, may be considered sensitive and is used solely for the purpose of delivering and managing your travel experience.

2. How We Collect Information

We collect information directly from you when you make a booking, fill out forms, or communicate with us, automatically through our website using cookies, pixels, analytics tools, and similar technologies, from third-party partners involved in your reservation or travel experience, and from service providers who assist in delivering our Services.

3. How We Use Your Information

We use your personal information to process and manage your reservation, coordinate your Match Point Tennis Cruise experience and travel arrangements, communicate with you regarding your booking and important updates, provide customer support, improve our Services and Guest experience, send marketing and promotional communications, ensure safety and security, and comply with legal obligations.

We process personal information as necessary to perform our Services, fulfill contractual obligations, and for legitimate business purposes.

You authorize us to share your personal information with relevant third-party providers as necessary to process your reservation and deliver the Services.

4. Travel Providers and Partners

In order to deliver our Services, we share necessary personal information with third-party travel providers, including but not limited to cruise lines such as Celebrity Cruises, travel providers such as Escape Group Cruises, hotels, transportation providers, excursion partners, and Tennis facilities or activity operators.

These third parties operate independently and have their own privacy policies. We are not responsible for their privacy practices or data handling.

5. Communications

We may contact you via email, phone, or SMS (text message) regarding your reservation, updates, and promotional communications. By providing your contact information, you consent to receive such communications. Message and data rates may apply. You may opt out of marketing emails at any time using the unsubscribe link, and you may opt out of SMS communications at any time by replying STOP.

6. Photography, Video, and Media Usage

By participating in our Services, you grant us the right to capture, use, and distribute photos and videos in which you may appear for marketing, promotional, and business purposes without compensation.

7. How We Share Personal Information

We may share your personal information with service providers such as payment processors, IT providers, and marketing platforms, with travel partners and vendors as described above, when required by law or legal process, to protect our rights or the safety of our Guests, and in connection with a business transaction such as a merger, acquisition, or sale of assets.

We do not sell your personal information. We may share your information with third-party service providers and partners as described in this Privacy Policy for the purpose of delivering our Services.

8. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to improve website functionality, analyze usage, and personalize your experience. You can manage cookie preferences through your browser settings.

9. Data Security and Retention

We implement reasonable security measures to protect your information; however, no system is completely secure. We retain your information only as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements. In the event of a data security incident, we will take reasonable steps to investigate, mitigate, and comply with applicable legal requirements.

10. Your Rights and Choices

Depending on your location, you may have rights to access, correct, or delete your personal information, and to opt out of certain uses such as marketing communications. To exercise these rights, please contact us. We may need to verify your identity before processing your request.

11. Data Accuracy

You are responsible for providing accurate and complete information. We are not responsible for issues resulting from inaccurate or incomplete information.

12. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

13. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

14. International Data Transfers

Your information may be transferred and processed outside of your country of residence, including in the United States.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

16. Contact Information

Match Point Tennis Cruise
Operated by Pickleball At Sea Group Cruise
fun@escapegroupcruises.com
17444 Blue Sapphire Drive
Fort Myers, FL 33913
812-827-8473